Complaints policy

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager, Dawn Brewer, by telephone or, if you prefer, in writing. Every effort will be made to answer your concerns as soon as possible. Equally, if you feel we have done a good job, then we would be delighted to hear from you. For full details on our complaints procedure and policy please look at the document below.

Complaints Policy

 

Surrey Independent Living Council (SILC)

This is the provider of the the Independent Health Complaints Advocacy in Surrey working in partnership with Healthwatch Surrey.

Telephone: 01483 310500
Text: 07704 265377
Email: nhsadvocacy@surreyilc.org.uk
Address:
Surrey Independent Living Council
Astolat
Coniers Way
Guildford
GU47HL