St Luke’s Surgery

01483 510 030

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Age Concern Surrey

Befriending and Visiting Service – Volunteers are required to befriend older residents in the Guildford Area. Befriending involves listening or telephoning an isolated, older person once a week to chat, ... [continue] Age Concern Surrey

Complaints policy

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager, Dawn Brewer, by telephone ... [continue] Complaints policy

How to Register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. PLEASE NOTE WE ONLY ACCEPT REGISTRATION FROM 12PM-6PM MONDAY TO ... [continue] How to Register

Library

St Lukes Surgery Information Practice Leaflet St Luke’s Patient Participation Report 2014 Training Practice Information Care Data Care Data: Patient FAQs Care Data: Patient Information Leaflet CareData: opt out letter ... [continue] Library

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient Rights & Responsibilities

Here at St Lukes, we aim to treat our patients courteously at all times and in return, we expect our patients to treat our staff in a similarly polite and ... [continue] Patient Rights & Responsibilities

Practice boundary

In essence, our boundaries for accepting new patients are; Northern boundary A3, Southern boundary Shalford (North Downs Way), Western Boundary Onslow Village, Eastern Boundary to, but not including, West Clandon.

Travel Clinics and Informaition

Patients planning trips abroad who may require any advice and/or vaccinations MUST complete and hand in to Reception a completed travel risk assessment form On returning the form, you will ... [continue] Travel Clinics and Informaition

Updating your details

If you change name, address or telephone number, please let our receptionists know by confirming the change in writing. If you move outside the practice area you will need to find ... [continue] Updating your details

Useful links

NHS choices Chlamydia screening – National site and Surrey site Teenage sex advice HIV/AIDS Terence Higgins Trust Smoking cessation  MMR facts www.crossroadscaresurrey.org.uk Age UK  – 0800 169 6565 www.ageuk.org.uk Alcohol Concern – 0207 ... [continue] Useful links

Violent/ Abusive Behaviour

St.Lukes fully support the NHS Zero-Tolerance Policy . This means any threatening, abusive or violent behaviour against any of our staff or patients will be taken very seriously and will ... [continue] Violent/ Abusive Behaviour

Translate »