Please notify the reception staff of any change of name and/or address or new telephone number.
Remember to cancel any appointments with the doctor or nurse if you are unable to attend. Not attending an appointment without cancelling wastes precious resources and means that other patients have to wait longer for their appointments.
Try not to save up all your problems for one appointment; if you require a longer appointment please ask when booking.
Please make one appointment per person. A doctor cannot see a whole family in one consultation.
Remember the out of hours service is for urgent problems only. Please do not contact the emergency doctor for a second opinion or for anything that wait until the next working day.
Please let us know of any difficulties you find when using our services and we will endeavor to put things right.