SUMMER 2016 NEWSLETTER
Copies are available from reception or download it Newsletter Summer 2016.
This time of year tends to see an increase in the numbers of patients registering with us so please note that the best time to register is usually between the hours of 12.00 noon and 3.00 pm.
If possible we would ask you to come between these times.
Please be aware that Reception is especially busy early in the morning and late in the afternoon particularly on a Monday and a Friday and this can delay us in helping you register.
St Luke’s Surgery Team
Online patient services
The practice has a system in place for patients to make appointments, order repeat prescriptions, view your medical history and check test results on line. You will need to register for the new system so please complete the patient online access form and this can then be given to our reception team.
New patient registrations – it can take up to two weeks to issue you with your online access registration information.
Current patients – we should be able to print off you registration details when you hand in your patient online access form, but please ensure the patient online access form is fully completed to allow us to do so.
Parents: we do allow you to register for online access on behalf of your children up to the age of 14.
At 14 online access is reset and only the named patient can activate it again.
Electronic Prescription Service
St Luke’s Surgery does offer an electronic prescription service in conjunction with your local pharmacy.
For more information on the service and how to sign up for it please head to our NEWS section or speak to the reception team.
St Luke’s Practice Booklet
You can view our booklet here.
Friends and Family Test
Have your say to improve your care
We would like your feedback on the care or treatment we give you any time you visit your GP, Practice Nurse, Healthcare Assistant or have contact with the practice. It doesn’t take long.
Either click on the button below, or text the word LUKES to 07860 035936 or fill out a paper form and hand it to reception.
We also send out Friends and Family test texts to our patients following an appointment on a regular basis.
The NHS Friends and Family Test. www.nhs.uk/friendsandfamily
To view our latest Friends and Family results please click here
Routine doctor appointments
Routine doctor appointments are available 08.30 to 11.30 and 16.30 to 17.50 Monday to Friday.